To our Valued Palms Hotel Fire Island Guests:
As you may have heard, The Palms Hotel Fire Island was purchased by new owners in August 2022. Therefore, we would like to take the opportunity to introduce ourselves to you briefly and to provide a glimpse into some of the new and exciting initiatives we will begin implementing over the winter, which we believe will result in an even better experience for our guests in the 2023 season.
While the Managing Partners have diverse professional backgrounds (banking, law, and hospitality), we all have one thing in common: ties to Ocean Beach. In addition, several of us reside here and own other businesses here. We are, therefore, very aware of the characteristics that make Ocean Beach such a unique and special place and have first-hand knowledge of the hotel’s reputation as the most upscale lodging option in Ocean Beach. At the same time, we recognize the potential for improving the guest experience by executing several great ideas we have developed to take the hotel to the next level.
We are confident that you will enjoy these new improvements and amenities as much as we will enjoy creating them for you. As prior guests, we know that you may have suggestions you would like us to consider, and we would greatly appreciate hearing those ideas to help us undertake these improvements. We have created an email dedicated to your feedback. Click the mail icon to send us your feedback. We would love to hear from you.
In closing, we look forward to inviting you all back as our guests and are committed to providing you with the best Ocean Beach offers.
Enjoy the holiday season and we can't wait to see you next summer!
Joe, Mitch, Jon, and Mark