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Rooms and Suites
It's All
About Location
The Palms Hotel is a boutique property with six unique locations, each with its own charm and character. We offer 38 rooms, ranging from intimate efficiencies to spacious multi-room cottages, suites, and apartments. Our rooms are designed to cater to our guests' varying needs and preferences, ensuring that everyone finds their perfect fit.
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Whether seeking a peaceful retreat or an energetic experience, we have something for everyone. Some of our locations provide a serene and relaxing atmosphere, while others are located in the heart of the town's bustling nightlife and offer a vibrant vibe.
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At The Palms Hotel, we take pride in providing our guests with a comfortable and enjoyable stay, complete with top-notch amenities. Regardless of your location, you can rest assured that your stay will be memorable.
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* Some of our buildings have a minimum night stay requirement.
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The Palms Hotel
Main Building
The main hotel is our flagship building in the heart of downtown. Guests staying at this location have the closest access to our courtyard and complimentary breakfast. This property offers a variety of rooms, from cozy standard rooms mini-suites with separate sleeping and living areas and full-sized suites accommodating eight people.
Cancellation Policy
**Guarantee Policy**
Your reservation will be guaranteed upon booking once all necessary information has been provided and a one-night deposit plus tax has been paid. Please note that a 4% processing fee will be charged for all credit and debit card transactions. This fee covers the costs associated with processing these payments.
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**Cancellation Policy**
Effective for reservations made on or after July 24, 2025, we offer two cancellation policies based on customer feedback.
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1. **Standard Cancellation Policy**: You can cancel your reservation up to 72 hours before your arrival date, as indicated by the 'cancel by' date above. If you cancel by this date, you will receive a hotel credit for the amount of your deposit, which is valid for one year. This credit can be used for a Midweek stay in May, June, or September. Please be aware that if you cancel after this date, no credit will be issued. Additionally, date changes are considered cancellations and will be subject to this policy.
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2. **Cancellation Credit Flexibility**: If you choose to purchase Cancellation Credit Flexibility at the time of booking, you may cancel your reservation until 10 PM on the night before your arrival, overriding the 'cancel by' date shown above. If you cancel by this time, you will receive a credit for the amount of your deposit, which can be used any day in any month. This credit does not expire. Cancellations after 10 PM on the night prior to your arrival will not receive a credit, but date changes can be made without penalty.
Please note that no credit under either policy can be applied to specials or promotions. Additionally, reservations made through third-party agents (such as Expedia, Booking.com, Hotels.com, Orbitz, Kayak, etc.) are non-refundable and will not be entitled to a Palms Hotel credit. It is important to keep this in mind when making your booking. Palms Hotel credits are only available for guests who book directly through the hotel.